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Returns and Shipments

Shipment of Products

All Adopt an Olive Tree Groveshare boxes are shipped via UPS Ground. Shipping costs are included in the cost of each box. You’ll receive an email notification once your order has shipped! You are responsible for arranging for an individual to be present at the time of delivery and for the products to be properly received and secured.  The Olivesmith recommends that all items be secured immediately upon delivery. Any individual at the delivery address who accepts delivery is conclusively presumed to be authorized to receive the delivery. The Olivesmith is not responsible should such an individual not be authorized to accept such delivery. You agree that your sole method of recourse for unauthorized delivery resides with the carrier of your order. The Olivesmith is not responsible should you enter any incorrect or inaccurate destination data in your order.

Ground shipping generally takes 2-7 business days with UPS. We currently don’t ship outside of the US but please reach out to us at theolivesmith@gmail.com and we will do our best to accommodate (shipping may take longer due to border and customs regulations.) The Olivesmith reserves the right to ship partial orders at no additional cost to you.

Holiday Schedule

Holiday Shipping Notice

Due to warehouse closure, all orders placed between December 23rd past 1pm and 26th will be processed on Tuesday December 27th. We apologize for the inconvenience.

Holiday Shipping Cut Offs:

Standard Shipping:

Destination State Transit Days      Holiday Cut Off   
NY, CT, RI, DE, NJ, MD, MA 01 12.22.16
IN, KY, ME, MI, NC, NH,  OH, PA, SC, TN, VA, WV, VT 02 12.21.16
AL, AR, FL, GA, IA, IL, KS, MO, WI 03 12.20.16
AK, LA, MS, ND, NE, OK, SD 04 12.19.16
AZ, CA, CO, HI, MT, NM, NV, PR,TX, UT, WA, WY 05 12.16.16
ID, OR 06 12.15.16

 

Express Shipping:

Service Charge   Transit Days    Holiday Cut Off  
UPS Three-Day Select $20 03 12.20.16
UPS Next Day Air $30 01 12.22.16

 

Returns and Exchanges

Due to the nature of working with farmers and artisans, all of our products are varied and unique. All sales are final — but, if something arrives broken or you are otherwise not 100% satisfied, please contact us at theolivesmith@gmail.com and we’ll do our best to make things right.

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